Feedback:
1. If you are satisfied with our product and service, please leave us a positive feedback with an overall Detailed Selling Rating(DSR) of 5 Stars.
2. If you are not satisfied, please don’t leave negative feedback. Contact us directly and we guarantee that we will 100% resolve any problems for you.
Shipping:
1. Preparing Time: we need 3-7 working days to prepare your order.
2. We will choose the best and the fast shipment for you, so sometimes if you choose China Post Mail/ePacket, maybe we will send you via different shipping ways.
3. Please confirm the delivery information is correct when placing the order.
Russia customers please write your full name.
Customs Duty:
In consideration of our customers’ benefit, We are forced to ship your order by regular mail. Please understand, however, customs duty is out of our control we can’t guarantee no tax fee and will not bear any tax fee. We sincerely apologize for any inconvenience this may cause you.
Return or Change:
If you are not satisfied with our product, you can return or exchange your items within 15 days from the delivered day, but please choose the size carefully. We show the size for each items.
Request:
1. Items received within 15 days from the delivered date.
2. Items received unused, undamaged and in original package.
3. Return shipping fee is paid by buyer.
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